← Back to Home

Request Data Deletion — Opus Billboard

You can request the deletion of all device data associated with your Opus Billboard display at any time. Opus Billboard does not create user accounts — it stores only device pairing information.

How to Request Deletion

Option 1 — Revoke from Opus POS: Store operators can remove paired Opus Billboard devices directly from the Opus POS management portal. This immediately deletes the device pairing record from our servers.

Option 2 — Email us: If you cannot access the Opus POS portal, send an email to the address below.

Send an email from the address associated with your Opus POS account.
Include your store name and device model.
Use the subject line: "Opus Billboard Data Deletion Request".

Send your request to

opusaccounts@plat4minc.com

30-Day Processing Your device data will be permanently deleted within 30 days of your request.

Data That Will Be Deleted

Device ID (Android ID)
Device model information
Device pairing and authentication tokens
Content assignment records for the device

Data Not Stored by Opus Billboard

No personal information is collected
No customer data is stored
No location or tracking data is retained

What Happens Next

Once we receive your request, we will remove the device pairing record and content assignments from our servers and confirm the deletion via email. The Opus Billboard app on the device will need to be re-paired if you wish to use it again.